DfE Risk Protection Arrangement
This portal is designed to help RPA members notify claims quickly and easily.
Reporting an Incident or Loss
Choose the link that matches your incident. Having your unique reference number (URN) ready before you start makes the process faster.
What Happens After You Submit
Once a notification has been submitted you will receive a confirmation email. This email confirms that your report has reached the claims team and is the record to keep for your own files.
Gallagher Bassett will then be in contact about the next steps. If you have questions while your notification is being handled, the FAQ page explains common queries.
Contacting Gallagher Bassett
You can also contact Gallagher Bassett for information, advice or to discuss any ongoing claim. Use this route when a notification is already open and you need to add detail or ask about progress.
This portal is monitored between 09:00 to 17:00 Monday to Friday. If you have an emergency, please call 0113 246 2040 for immediate assistance. For general enquiries, visit the contact page.
Category 01
Property Damage
Buildings, Contents, Computers, Stock, Business Interruption. Report damage through the property damage form.
Category 02
Money
Loss of money for which the Academy is responsible. Use the money loss page to notify this type of loss.
Category 03
Employers Liability
Serious Incidents or claims made against a member for injuries sustained by an employee. Start with the employers liability claim page.
Category 04
Personal Accident
Accidental bodily injury causing death or disablement. Report it on the personal accident page.
Category 05
Third Party Liability
Serious Incidents or claims made against a member for injuries to students, visitors or other non-employees and/or damage to non-Academy property e.g personal belongings. Serious matters can be reported through Urgent Incidents.
Category 06
UK Travel
UK travel expenses for baggage, money, cancellation, etc. Notify these on the travel page.
Category 07
Professional Indemnity / Governor's Liability
Actual or alleged breach of professional duties. Use the governors page for this type of claim.
Category 08
Legal Expenses
Costs to defend Academy legal rights.
Category 09
Employee & Third Party Dishonesty
Fraud, theft by employees or contractor and other acts of dishonesty.
Introduction
This portal is designed to help RPA members notify claims quickly and easily.
Click on the relevant link below to report an incident or loss, you will need your unique reference number (URN).
Once a notification has been submitted you will receive a confirmation email and Gallagher Bassett will be in contact.
You can also contact Gallagher Bassett for information, advice or to discuss any ongoing claim. This portal will be monitored between 09:00 to 17:00 Monday to Friday, if you have an emergency please call us on 0113 246 2040 for immediate assistance.
Preparing Your Unique Reference Number
Your unique reference number, known as the URN, is the key that links every notification you make to your membership record. You will need it each time you report an incident or loss through this portal, so keep it somewhere accessible before you begin a notification.
Gathering the URN together with the date, location and a short description of what happened will help you complete the notification in one sitting. If you are unsure where to find your URN, check the RPA Membership Pack or contact the team through the contact page.
Urgent Incidents and Serious Claims
Serious incidents, including claims made against a member for injuries sustained by an employee or for injuries to students, visitors or other non-employees, need prompt attention. The Urgent Incidents page explains how to report them.
Where an incident is ongoing or may escalate, do not wait for the standard process. Call the emergency number for immediate assistance and then complete the notification so that the record is complete.
What are you notifying us about?
- Property Damage: Buildings, Contents, Computers, Stock, Business Interruption
- Money: Loss of money for which the Academy is responsible
- Employers Liability: Serious Incidents or claims made against a member for injuries sustained by an employee
- Personal Accident: Accidental bodily injury causing death or disablement
- Third Party Liability: Serious Incidents or claims made against a member for injuries to students, visitors or other non-employees and/or damage to non-Academy property e.g personal belongings.
- UK Travel: UK travel expenses for baggage, money, cancellation, etc.
- Professional Indemnity / Governor's Liability: Actual or alleged breach of professional duties
- Legal Expenses: Costs to defend Academy legal rights
- Employee & Third Party Dishonesty: Fraud, theft by employees or contractor and other acts of dishonesty
Membership Rules and Support
Membership of the RPA is set out in the membership rules, which explain what can be claimed and how cover applies. Reading them before you notify a claim helps you understand whether an incident is covered.
The RPA Membership Pack brings the core information together in one place, and the blog shares updates on the arrangement.