Contact the Risk Protection Arrangement team
Find out how to reach the DfE Risk Protection Arrangement, what to prepare before you get in touch, and where to send a written claim or membership query.
Before you get in touch
Four steps will help us answer your enquiry faster.
Confirm your membership
Check that your academy trust or school is a member of the scheme and have your membership number to hand.
Gather the facts
Note the date of the incident, what happened, the estimated cost and any evidence such as photographs, invoices or police reference numbers.
Choose the right route
Use the claim form for the relevant category. If you are unsure which category applies, send a general enquiry through the form below.
Keep a record
Keep copies of everything you send and note the date, so that you can follow progress against your submission.
Who we help
The Risk Protection Arrangement is open to academies, multi-academy trusts and maintained schools that are members of the scheme. This page is for members and their staff who need help with a claim, a membership question or a governance query.
What to include in your enquiry
- Your membership number and trust or school name
- The name and role of the person making the enquiry
- The date and location of the incident, if it relates to a loss
- A short description of what happened in your own words
- Any existing claim reference number
Guidance by claim type
Claim forms and how to use them
Each category has its own form. Using the correct one speeds up assessment and avoids returning your submission for correction.
Property damageMembership pack and renewal
Read the membership pack for contributions, cover terms and the obligations that come with membership.
Membership packSend us a written enquiry
Use this form for general questions. For a live incident, follow the claim route first.
If an incident needs immediate action, make the site safe and record the facts first, then use the claim route for the relevant category: property damage or loss of money.
Answers before you need them
Many questions about cover, reporting deadlines and membership obligations are already answered in our guidance. Check the frequently asked questions before sending a general enquiry.